Mar 7, 2021 · Xfinity XB7 Gigabit Modem Router Real Home WiFi Performance & Range Test. I recently upgraded Xfinity cable modem internet service from 600mbps to 1Gbps whil... Learn what your xFi Advanced Gateway LED lights mean. Safely STOREit where you need it the most with the HIDEit XB7 Wall Mount! Mountable in three different directions, this wireless modem mount gives you the flexibility to safely store your Comcast Xfinity modem without compromises. Custom designed to fit the xFi Gateway, this mount is made from 16-gauge steel for strength while the white powder ... Jan 3, 2022 · Comcast’s most powerful device to date, the new gateway will boost capacity in the home with three WiFi bands – 2.4 GHz, 5 GHz, and a new, 6 GHz band. Together, these WiFi bands reduce interference and increase bandwidth in the home by 3X to support the massive influx of connected devices used by consumers today. I switched to Xfinity internet in October 2020, and got an XB7-T modem. When I initially set it up, I noticed my phone was getting WiFi 6, which was great. Eventually (I forget when exactly) I got curious and was exploring the xFi settings. I think I changed something in the radio settings, and I lost WiFi 6, it’s now WiFi 5 at best. Overview. Our Ignite WiFi Gateway (Gen 2) modem (formerly known as Fibre+ Gateway 2.0 (XB7)) comes with the latest WiFi technology and features, including support for WiFi 6 and 2.5 Gbps Ethernet. This article covers the key features, available connections and hardware specifications of the Ignite WiFi Gateway (Gen 2).With X1, you experience TV and Internet together like never before with advanced search, personalized recommendations, apps at home and on the go and the fastest in-home WiFi for all rooms, all devices, all the time. Xfinity Voice Remote. You can control almost all aspects of your TV with the Voice Remote. For a quick list of phrases you can ... For most people, the new Gen 2 xFi Pods are the right choice for extending WiFi service throughout their home. They provide the maximum throughput, easy setup, robust parental controls, and ...Sep 23, 2022 · Xfinity is currently rolling out mid-split to all their markets. Some plans will now have 200Mbps upload speeds. To get these faster upload speeds, you currently need Xfinity gateways and you also get unlimited data included. Many areas are including the gateways and unlimited data $10/mo and areas with fiber competition are including gateways ... DHCP on the UDM-Pro. After putting the Comcast device in bridge mode, turn off the UDM-Pro. Reboot the Comcast device and let it sit for 5 minutes or so. Then boot the UDM-Pro back up. 1. 7-9-7-9-add2 • 2 yr. ago. I have the same setup with similar initial problems. Had to reset the modem and let it re-provision. New xb7 gateway optimization. I recently got a new xb7 gateway with 1gbps speed plan. My issue is with WiFi settings. I know I am getting close to 1gbps on my wired devices but WiFi is close to 200-400 mbps. Are there any WiFi settings I could tweak in order to get faster WiFi speeds?I just installed an XB7 gateway. It works fine, but I can’t find a user manual for it. A Comcast rep says my XB7 is an ARRIS TG4482A, and the Software page on the gateway web server (10.0.0.1) seems to confirm this. The only XB7 docs I’ve found on the Comcast site are a PDF of the “What’s in the box” card that came with the XB7, and ...The Comcast/Xfinity XB6, also known as the Arris TG3482G, the Technicolor CGM4140COM, or the CGM4141COX and the Comcast/Xfinity XB7, also known as the Arris TG4482 or the Technicolor CGM4331COM, are popular modem/router combos issued by Comcast/Xfinity and other Internet Service Providers to their internet service customers. These routers ...Options. 12-19-2019 11:03 AM - last edited on 12-19-2019 03:05 PM by RogersMoin. Was looking at Comcast's web site and saw that they have started to roll out the CGM4331COM / XB7 to select markets. Specs show that the modem has a maximum data throughput of 2.5 Gbps. On the back, the XB7-T has 4 Gigabit Ethernet ports and 2 Telephone ports.Comcast’s most powerful device to date, the new gateway will boost capacity in the home with three WiFi bands – 2.4 GHz, 5 GHz, and a new, 6 GHz band. Together, these WiFi bands reduce interference and increase bandwidth in the home by 3X to support the massive influx of connected devices used by consumers today.Open a new browser window, follow Steps one and two from above, and go to Connected Devices > Devices. Click the name of the device for which you want to add the port forwarding rule under Online Devices' Host Name. Highlight and copy the IP address. Return to the previous browser window and paste the IP address.The XB7 is far better! Much quieter fan and doesn’t seem to suffer from the heat issue the XB6 had. Ping times are better as is the 4 Ethernet ports vs the 2 in the XB6. bagbolicious • 2 yr. ago. My CODA 4582u stopped working so I upgraded to the XB7: it’s a disaster. The 2.4Ghz band doesn’t work reliably.No. Only port number one will be active. Port 1 did NOT work for me. Port 3 worked. Drove me nuts. Port 3 makes absolutely no sense! I'd also love to be able to use all the ports while in bridge mode - or at least just the orange 2.5Gb port.2 years ago. @Moviequill The port with the orange line is for speeds up to 2.5 gigabit. You would use that port if you subscribe to their Gigabit Speed tier. The other ports are for up to 1.0 gigabit speed. The blinking lights indicate that data is flowing through the port. Orange light color indicates a 10/100 port negotiation speed.Aug 8, 2020 · Additionally if you go into the XB7's interface by visiting: 10.0.0.1 and signing in with the default username: admin and the password you've set - or if you haven't yet the default password is: default. Once in the XB7, you can visit the Advanced--> Device Discovery. Look around for a feature called "Zero Config" and Enable it. Built for speed: shot: This gateway delivers latency for an unrivaled cloud and online streaming, and VR and AR experiences, as increasingly become mainstream. 2.5Gbps Ethernet port to support wired speeds greater than 2 Gbps. Serious versatility: Bluetooth LE and Zigbee radios capable of connecting to virtually any IoT device.Sep 22, 2020 · User manual for XB7 gateway? I just installed an XB7 gateway. It works fine, but I can’t find a user manual for it. A Comcast rep says my XB7 is an ARRIS TG4482A, and the Software page on the gateway web server (10.0.0.1) seems to confirm this. Document Type. User Manual. Display Format. Adobe Acrobat PDF - pdf. Filesize. 56.09kB (701090 bits) Date Submitted. 2019-08-01 00:00:00. Date Available. We would like to show you a description here but the site won’t allow us.Finally got my hands on a XB7 today and did a test and noticed a huge speed decrease on 5ghz. Went from 250mbps to 150. I noticed the channel wifi channel is on a channel that wasnt used on the xb6. The channel right now is 42 and on the xb6 it was a much higher channel which made for much faster speeds. I can't change the channel since xfinity ...Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.Overview. Our Ignite WiFi Gateway (Gen 2) modem (formerly known as Fibre+ Gateway 2.0 (XB7)) comes with the latest WiFi technology and features, including support for WiFi 6 and 2.5 Gbps Ethernet. This article covers the key features, available connections and hardware specifications of the Ignite WiFi Gateway (Gen 2).New xb7 gateway optimization. I recently got a new xb7 gateway with 1gbps speed plan. My issue is with WiFi settings. I know I am getting close to 1gbps on my wired devices but WiFi is close to 200-400 mbps. Are there any WiFi settings I could tweak in order to get faster WiFi speeds? Jul 25, 2022 · Open a new browser window, follow Steps one and two from above, and go to Connected Devices > Devices. Click the name of the device for which you want to add the port forwarding rule under Online Devices' Host Name. Highlight and copy the IP address. Return to the previous browser window and paste the IP address. Overview. Our Ignite WiFi Gateway (Gen 2) modem (formerly known as Fibre+ Gateway 2.0 (XB7)) comes with the latest WiFi technology and features, including support for WiFi 6 and 2.5 Gbps Ethernet. This article covers the key features, available connections and hardware specifications of the Ignite WiFi Gateway (Gen 2).Learn how to troubleshoot your Xfinity Internet and wifi connection for your third-party modem or router.The orange or red stripe port is actually a 2.5Gbps Ethernet port on the X7s and X8s. If the device is 1Gbps, it should be green -- well, if you've got a decent Ethernet cable. Cat6 at least. Cat 7/8 is better. Hardware does the speed negotiate. There aren't any hardware settings for the ports on Xfinity.Learn what your xFi Advanced Gateway LED lights mean.Jan 5, 2021 · I Copied from Comcast Jonathan Official Employee post XB7-T - Xfinity Help and Support Forums - 3343917, and confirms what @CCAndrew stated. But with a little more info. But with a little more info. Safely STOREit where you need it the most with the HIDEit XB7 Wall Mount! Mountable in three different directions, this wireless modem mount gives you the flexibility to safely store your Comcast Xfinity modem without compromises. Custom designed to fit the xFi Gateway, this mount is made from 16-gauge steel for strength while the white powder ... Feb 10, 2020 · Forget the customer-friendly marketing speak—the router is actually a Docsis 3.1 Technicolor XB7 Model CGM4331COM. ... the Xfinity xFi app on the Apple app store or on Google Play, open it and ... Additionally if you go into the XB7's interface by visiting: 10.0.0.1 and signing in with the default username: admin and the password you've set - or if you haven't yet the default password is: default. Once in the XB7, you can visit the Advanced--> Device Discovery. Look around for a feature called "Zero Config" and Enable it.It appears to be the EIAJ-04 standard: 5.5mm O.D. * 3.3mm I.D. with 1mm pin. Well, not exactly to the standard: EIAJ specs a max of 2 amps. (I've ordered one of those plugs, because I want to use a 12v UPS, and will report whether it fits.) Frederic54 • 1 yr. ago. Yes this is what I found out too, a EIAJ 4, mostly used by Sony iirc.The port with the red mark is a 2.5Gbps port. It is meant to connect to a device that also supports 2.5Gbps. The other three remaining ports are standard gigabit ports. If the device you are using does not support 2.5 Gbps, then using any of the ports will yield the same transfer speed.Open a new browser window, follow Steps one and two from above, and go to Connected Devices > Devices. Click the name of the device for which you want to add the port forwarding rule under Online Devices' Host Name. Highlight and copy the IP address. Return to the previous browser window and paste the IP address.Feb 24, 2022 · It's infuriating. Xfinity claims the gateway knows the best way to sort out the connections; sorry, but no, it doesn't. Xfinity, give us back control of the XB8 gateway. Edit: It seems Xfinity has made this no control a permanent change on ALL of the modems. What a crock. The XB7 modem has 1GBPS Ethernet with Wi-Fi IEEE 802.11 2.4/5 GHz which means that operates with Wi-Fi IEEE 802.11a/b/g/n/ac/ax. This means that theoretically it can handle 1300 Mbps on the 5 GHz band and 450 Mbps on 2.4 GHz. We tested the Xfinity XB7 modem on our gigabit network using two laptops and we measured the throughput to be around 1. ...Feb 10, 2020 · Forget the customer-friendly marketing speak—the router is actually a Docsis 3.1 Technicolor XB7 Model CGM4331COM. ... the Xfinity xFi app on the Apple app store or on Google Play, open it and ... Learn how to connect to WiFi With WiFi Protected Setup (WPS). 99.9K Messages. 3 years ago. @marksalmonllc wrote: If I change my xb7 gateway to bridge mode: 1) which Gig port should I connect my router to. Port number 1. 2) will i get a public IP address so I can turn on DDNS and update the IP address of my connections. That's the way it is supposed to work when it is truly in bridge mode. Do not connect any cables to the Gateway until instructed to do so. Features at a glance Technicolor CGM4331 is a Multi-service gigabit wireless gateway which supports Comcast's Xfinity Home service. This Gateway delivers data, voice, wired (Ethernet) and wireless capabilities which make CGM4331 as an ideal Connected Home Gateway device. Finally got my hands on a XB7 today and did a test and noticed a huge speed decrease on 5ghz. Went from 250mbps to 150. I noticed the channel wifi channel is on a channel that wasnt used on the xb6. The channel right now is 42 and on the xb6 it was a much higher channel which made for much faster speeds. I can't change the channel since xfinity ...Commercial name from the ISP: Panoramic Wifi Gateway, PW7, xFi Gateway, XB7, and XB7-T for Telephone port (guess) Board: Unknown; Did anybody ever manage to get root on that device already? Select all applicable. Yes, by using a root strategy listed in the wiki; Yes, following another different strategy; No, as far as I know it has never been ... Learn how to connect to WiFi With WiFi Protected Setup (WPS).There isn't one. After 2 1/2 hours banging on this with Xfinity yesterday to finally be told it is what it is for now. Xfinity has hijacked the manual configuration options for both 2.4 and 5ghz channels and there is no indication xfinity is going to let end users change any settings for channels or bandwidth options for either radio. @MisterEd51 . yeah it's definitely frustrating to say the least! I was even told by one Comcast rep that using separate SSIDs is the reason I couldn't change channels now (I've been able to set them manually for months ever since getting my Xfinity modem/router) - BTW setting the SSIDs the same doesn't allow manual channel selection regardless of what they tried to tell me.It's infuriating. Xfinity claims the gateway knows the best way to sort out the connections; sorry, but no, it doesn't. Xfinity, give us back control of the XB8 gateway. Edit: It seems Xfinity has made this no control a permanent change on ALL of the modems. What a crock.Once Correct Wiring is Confirmed. Powercycle the fax machine, and try again by dialing 1 before the area code. If this does not work, connect the fax machine directly to the eMTA and try again. If you continue to experience issues, please connect a telephone to the outlet to see if there’s dial tone and a call can be made. If you subscribe to Xfinity Voice service, connect your telephone to the Tel 1 connection on your gateway or modem using a telephone cord. Name your WiFi network and create a password. Wait for your gateway or modem to be ready. Your gateway or modem may take up to 10 minutes to be ready to activate. The Xfinity app will show you your progress ...Feb 24, 2022 · It's infuriating. Xfinity claims the gateway knows the best way to sort out the connections; sorry, but no, it doesn't. Xfinity, give us back control of the XB8 gateway. Edit: It seems Xfinity has made this no control a permanent change on ALL of the modems. What a crock. We would like to show you a description here but the site won’t allow us.Looking for the user manual for your Xfinity device? No problem. Select from one of the categories below to find the information you need. Xfinity TV User Manuals Commercial name from the ISP: Panoramic Wifi Gateway, PW7, xFi Gateway, XB7, and XB7-T for Telephone port (guess) Board: Unknown; Did anybody ever manage to get root on that device already? Select all applicable. Yes, by using a root strategy listed in the wiki; Yes, following another different strategy; No, as far as I know it has never been ...617 Share 86K views 3 years ago #Xfinity This Is The Latest Router/Modem From Comcast/Xfinity The XB7 Router For The Internet. I Am Upgrading From The XB3 To The XB7 And In This Video Will...Looking for the user manual for your Xfinity device? No problem. Select from one of the categories below to find the information you need. Xfinity TV User Manuals This Is The Latest Router/Modem From Comcast/Xfinity The XB7 Router For The Internet. I Am Upgrading From The XB3 To The XB7 And In This Video Will Show You ...The XB7 xFi Advanced Gateway supports all of the same Xfinity Internet speed tiers as the XB8. Both devices have a Maximum Data Throughput up to 2.5 Gbps as well as 4 Gigabit Ethernet Ports. The only difference between the devices is the XB8 offers a Tri-Band wireless connection whereas the XB7 offers a Dula-Band, and the number of connected ... Forum discussion: Looks like a new xfinity gateway passed through testing. No idea if it's going to be called the XB6 still, probably XB7 or something. Model number seems to be CGM4331COM. The ...Xfinity XB7 Gigabit Modem Router Real Home WiFi Performance & Range Test. I recently upgraded Xfinity cable modem internet service from 600mbps to 1Gbps whil...Built for speed: shot: This gateway delivers latency for an unrivaled cloud and online streaming, and VR and AR experiences, as increasingly become mainstream. 2.5Gbps Ethernet port to support wired speeds greater than 2 Gbps. Serious versatility: Bluetooth LE and Zigbee radios capable of connecting to virtually any IoT device.Samsung devices may show as Wi-Fi 6 connected due to a bug in the Samsung firmware (patch due next month). An upcoming XB7 firmware update will enable Wi-Fi 6 and fix the slow Wi-Fi speeds, release date not set. XB7 Gateway UI is the same as for the XB6 Gateway. An upcoming XB7 firmware update will correct this with a new UI, release date not set.Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.In case this solution works for you, I have XB7 run directly to 24 port Gb "smart" switch and all device use (incrementally) the same 10.0.0. IP address. Haven't tried poking around with ssh to another device on a different port on the XB7 at the same time but will give it a go and see if there is any difference as far as IP address assignments.Update, after my initial fiasco of going in store, ordering online, getting an X1 box instead of modem, returning x1, ordering xb8 and getting an XB7, calling 3 times, I went to return the XB7 to my local store and to my surprise, the store had received an unexpected shipment of the XB8.Do not connect any cables to the Gateway until instructed to do so. Features at a glance Technicolor CGM4331 is a Multi-service gigabit wireless gateway which supports Comcast's Xfinity Home service. This Gateway delivers data, voice, wired (Ethernet) and wireless capabilities which make CGM4331 as an ideal Connected Home Gateway device. xfinity xbs modem breakdown A backup battery can be purchased for your Xfinity Voice modem to provide additional hours of service during a power outage. Note: If there is a power outage and a backup battery is installed for your Voice modem, only the primary phone number will work.Additionally if you go into the XB7's interface by visiting: 10.0.0.1 and signing in with the default username: admin and the password you've set - or if you haven't yet the default password is: default. Once in the XB7, you can visit the Advanced--> Device Discovery. Look around for a feature called "Zero Config" and Enable it.It appears to be the EIAJ-04 standard: 5.5mm O.D. * 3.3mm I.D. with 1mm pin. Well, not exactly to the standard: EIAJ specs a max of 2 amps. (I've ordered one of those plugs, because I want to use a 12v UPS, and will report whether it fits.) Frederic54 • 1 yr. ago. Yes this is what I found out too, a EIAJ 4, mostly used by Sony iirc.DHCP on the UDM-Pro. After putting the Comcast device in bridge mode, turn off the UDM-Pro. Reboot the Comcast device and let it sit for 5 minutes or so. Then boot the UDM-Pro back up. 1. 7-9-7-9-add2 • 2 yr. ago. I have the same setup with similar initial problems. Had to reset the modem and let it re-provision. Learn how to troubleshoot your Xfinity Internet and wifi connection for your third-party modem or router. Learn what your xFi Advanced Gateway LED lights mean. Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ... Document Type. User Manual. Display Format. Adobe Acrobat PDF - pdf. Filesize. 56.09kB (701090 bits) Date Submitted. 2019-08-01 00:00:00. Date Available. Built for speed: shot: This gateway delivers latency for an unrivaled cloud and online streaming, and VR and AR experiences, as increasingly become mainstream. 2.5Gbps Ethernet port to support wired speeds greater than 2 Gbps. Serious versatility: Bluetooth LE and Zigbee radios capable of connecting to virtually any IoT device.The orange or red stripe port is actually a 2.5Gbps Ethernet port on the X7s and X8s. If the device is 1Gbps, it should be green -- well, if you've got a decent Ethernet cable. Cat6 at least. Cat 7/8 is better. Hardware does the speed negotiate. There aren't any hardware settings for the ports on Xfinity.The XB7 xFi Advanced Gateway supports all of the same Xfinity Internet speed tiers as the XB8. Both devices have a Maximum Data Throughput up to 2.5 Gbps as well as 4 Gigabit Ethernet Ports. The only difference between the devices is the XB8 offers a Tri-Band wireless connection whereas the XB7 offers a Dula-Band, and the number of connected ...Jan 14, 2022 · XB7 Frequently Loses Internet. 1200 down/40 up plan. XB7 gateway. Over the past few months, ever since moving and upgrading to XB7 my home network has been repeatedly 'crashing' multiple times each day. The WiFi stays up but the internet connection is lost for about 8-10 minutes each time. Also during this window the TV box resets. XfinityAnthonyT. +17 more. Official Employee. •. 755 Messages. 2 years ago. Hey there @user_b2ef22 the quickest and simplest way to get a replacement cord would be to visit any of our service centers and ask for one! They will provide you with a new cord for free.Jun 16, 2021 · If you're using an xFi gateway, then you can access xFi from your account pages in both the mobile Xfinity app and on the Xfinity website. Then you'll simply: Log in to your Comcast Xfinity account. Select your network name from the top of the page. From here you can view your password and make changes to your WiFi. 7. With X1, you experience TV and Internet together like never before with advanced search, personalized recommendations, apps at home and on the go and the fastest in-home WiFi for all rooms, all devices, all the time. Xfinity Voice Remote. You can control almost all aspects of your TV with the Voice Remote. For a quick list of phrases you can ... Once Correct Wiring is Confirmed. Powercycle the fax machine, and try again by dialing 1 before the area code. If this does not work, connect the fax machine directly to the eMTA and try again. If you continue to experience issues, please connect a telephone to the outlet to see if there’s dial tone and a call can be made. For most people, the new Gen 2 xFi Pods are the right choice for extending WiFi service throughout their home. They provide the maximum throughput, easy setup, robust parental controls, and ...07/01/2019 Proprietary and Confidential – Technicolor 6 If you are uncertain of the policy that applies on the use of wireless equipment in a specific organization or environment (e.g. airports),
If you subscribe to Xfinity Voice service, connect your telephone to the Tel 1 connection on your gateway or modem using a telephone cord. Name your WiFi network and create a password. Wait for your gateway or modem to be ready. Your gateway or modem may take up to 10 minutes to be ready to activate. The Xfinity app will show you your progress .... Wnit women
Universal digital transport adapter (12 pages) TV Comcast XfINITY User Manual. (12 pages) Adapter Comcast XFINITY User Manual. Digital adapter (8 pages) Modem Comcast Xfinity Quick Start Manual. (2 pages) Gateway Comcast Xfinity Installation Manual. Commercial name from the ISP: Panoramic Wifi Gateway, PW7, xFi Gateway, XB7, and XB7-T for Telephone port (guess) Board: Unknown; Did anybody ever manage to get root on that device already? Select all applicable. Yes, by using a root strategy listed in the wiki; Yes, following another different strategy; No, as far as I know it has never been ... Options. 12-19-2019 11:03 AM - last edited on 12-19-2019 03:05 PM by RogersMoin. Was looking at Comcast's web site and saw that they have started to roll out the CGM4331COM / XB7 to select markets. Specs show that the modem has a maximum data throughput of 2.5 Gbps. On the back, the XB7-T has 4 Gigabit Ethernet ports and 2 Telephone ports.In case this solution works for you, I have XB7 run directly to 24 port Gb "smart" switch and all device use (incrementally) the same 10.0.0. IP address. Haven't tried poking around with ssh to another device on a different port on the XB7 at the same time but will give it a go and see if there is any difference as far as IP address assignments.Jan 6, 2020 · The new xFi Advanced Gateway is one of the first WiFi 6 certified devices in the U.S. Today Comcast announced that its next-generation xFi Advanced Gateway, its first device capable of delivering true multi-gigabit speeds, will begin rolling out to customers in the coming months. Comcast, the nation’s largest gigabit speed provider, now ... I just received the new gray/white XFi Advanced Gateway XB7 (Wifi-6). On the back of the router/access-point I see four ports, but only the fourth ethernet port has a orange sticker/mark. Anyone know what's so special about it? It means that that port is a 2.5 Gbps speed capable one rather than only a 1 Gbps speed capable one as are the others.Commercial name from the ISP: Panoramic Wifi Gateway, PW7, xFi Gateway, XB7, and XB7-T for Telephone port (guess) Board: Unknown; Did anybody ever manage to get root on that device already? Select all applicable. Yes, by using a root strategy listed in the wiki; Yes, following another different strategy; No, as far as I know it has never been ... I Copied from Comcast Jonathan Official Employee post XB7-T - Xfinity Help and Support Forums - 3343917, and confirms what @CCAndrew stated. But with a little more info. But with a little more info.Aug 21, 2022 · Unboxing my new Xfinity XB7-T Wi-Fi router /gateway from Xfinity. The new XB8-T is basically the same only a little smaller. #xfinity #router #gateway #unbox... Jul 30, 2022 · Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "direct messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Aug 17, 2020 · Haven't tried this so good luck. If it doesn't work, you may have to call Comcast. Note -- turning off/on from power restarts the gateway (not a factory reset). EDIT: I just tried to do a factory reset. The light on my XB7 does not flash blue -- it stays steady white as you hold the WPS button for roughly 1-2 minutes. .